At flightcentar.co.uk, we are committed to protecting your personal information. This Privacy Policy outlines how we handle your data when you visit our website or book your flights with us. Understanding how we collect, use, and secure your data is essential to ensuring a safe and secure experience for all of our customers.
Our privacy statement applies to all personal data collected when you interact with flightcentar.co.uk, whether by booking flights, visiting our website, or contacting our customer service. Please note, if you book using a deposit, the fare is subject to change until the ticket is issued. It is advisable to confirm and issue tickets at the earliest to avoid price changes. Deposits are non-refundable in the event of cancellations.
flightcentar.co.uk, a leader in finding affordable airline tickets worldwide, is responsible for the collection and use of your personal data as outlined in this policy. We ensure all data handling complies with applicable laws. If you have any concerns or questions, please contact our customer support team for assistance.
If you have any special requirements or medical conditions that could affect your travel arrangements, please notify us in writing at the time of booking. While we strive to accommodate your needs, we cannot guarantee fulfillment of any special requests, and failure to meet these does not constitute a breach of contract on our part.
We collect and store personal data such as your name, contact details, booking information, customer service interactions, and social media information. This data may include sensitive health-related information if provided. By sharing this data, you consent to our collection and use of it for the purposes outlined below.
We use your data to (1) provide and improve our services, (2) conduct research to enhance user experience, and (3) offer personalized marketing and special offers based on your preferences. Your data helps us customize our services to meet your travel needs better and deliver targeted offers.
Your data security is our top priority. We implement advanced technical and organizational security measures to protect your data from unauthorized access or misuse. Your personal data will be retained for as long as necessary for the purposes described in this policy, typically no longer than two years from your last interaction with us.
We comply with all applicable data protection laws and act as a responsible "data controller" under European legislation. Our efforts are geared towards safeguarding your privacy and ensuring that your personal data is collected, stored, and processed in accordance with the law.
We may share your personal data with airlines, relevant service providers, and financial institutions (excluding credit card information) for booking and payment purposes. Additionally, your data may be used for internal market research and to keep you updated with relevant promotions. However, we do not sell or share your data with unauthorized third parties.
We may occasionally send you marketing emails with relevant travel offers or updates on our services. You can unsubscribe from these communications at any time by following the instructions in the email or contacting our customer service. We ensure your preferences are respected in all our communications.
Our website uses cookies to enhance your experience and provide personalized content. Cookies help us track website usage patterns, improve site functionality, and offer customized recommendations based on your browsing behavior. You may disable cookies in your browser settings, but this may affect the functionality of our site.
We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated via email and through updates on this website. We encourage you to review this policy periodically to stay informed of any updates.
If you have any questions or concerns regarding this Privacy Policy or if you wish to update your personal information, please reach out to us via the contact form on our website. Your privacy is of utmost importance to us, and we appreciate your trust in flightcentar.co.uk.
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